Traditional and contemporary folk from the British Isles

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Terms & conditions

TOPIC RECORDS ONLINE MAIL ORDER SHOP

All prices are in Great British Pounds Sterling (£) and include VAT where applicable.

For help please email: sales@topicrecords.co.uk

PRIVACY

Topic Records has registered in compliance with the Data Protection Act 1998.
Principles of Data Protection : The rules are that anyone processing personal data must comply with the eight enforceable principles of good practice. They say that data must be: fairly and lawfully processed; processed for limited purposes; adequate, relevant and not excessive; accurate; not kept longer than necessary; processed in accordance with the data subject’s rights; secure; not transferred to countries without adequate protection.

SECURITY

We know of no cases of credit card fraud using our shopping system over the Internet.

NO CREDIT CARD?

If you don’t wish to pay by PayPal or credit card, you can mail us a letter enclosing a cheque for the full amount, including shipping /postage and tax if appropriate. Please state the catalogue number, artist, format, price, postage & packing (see shipping terms at the foot of this page).

CLICK HERE for a mail order form which you could download and print to send by post or fax to:
Topic Records Mail Order, 7 Fernie Court, Station Road, UPPINGHAM, Rutland, LE15 9TX,
 UK

OVERSEAS /SHIPPING

Overseas customers not using on-line secure credit card transactions: – please note cheques / IPOs / IMOs must be in UK Pounds Sterling and all cheques must be drawn on a British bank.

 Shipping is by first class post in the UK or by air mail. Shipping charges as shown are added to the published cost of the item according to the “zone” to which the item is despatched.

POSTAGE / SHIPPING RATES

REGULAR CDs TO:
1st ITEM to UK address (First class) £1.07  EACH EXTRA ITEM £0.25
1st ITEM to EUROPE address (air mail)  £ 1.46  EACH EXTRA ITEM £0.45
1st ITEM to the REST OF THE WORLD (air mail) £ 1.83  EACH EXTRA ITEM £0.95

Larger items are charged extra pro-rata by weight, such as the The June Tabor and Watersons box sets, and the 20 CD Voice of the People set and the Three Score & Ten book.

TERMS & CONDITIONS

Orders for products from our website are accepted on the following terms and conditions:

1. Accuracy of website information: we have used every effort to ensure that information on our website is accurate. No warranty is however given as to the accuracy of information provided.

2. Price and availability of products are subject to change and we reserve the right to withdraw any product from sale or to correct any error on the website without incurring any liability.

3. Price and payment:

i. The price payable by you will be the price of the product as advertised on our website at the time of acceptance of your order; except in the case of manifest error when the provisions of paragraph 2 above will apply.
ii. Prices are quoted inclusive of Value Added Tax at the applicable rate but exclude the cost of delivery.
iii. Payment will be made by credit card or via PayPal when we accept your order. Any refunds payable will normally be made as a credit to your payment card.

4. Law: English law will apply to the contract between us and the English courts will have jurisdiction in the case of any dispute.

RETURNS POLICY

To return an item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any). Then send the package to :Topic Records, 7 Fernie Court, Station Road, UPPINGHAM, Rutland, LE15 9TX, United Kingdom. For your protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights.

Cancellation: Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. To cancel in this way, please give the reason for the return as “Contract Cancellation”. Please package the relevant item securely and send it to us with any paperwork so that we receive it within seven working days of the date that the item was delivered to you. The return address is: Topic Records, 50 Stroud Green Rd, London N4 3ES, United Kingdom

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost. You should be aware that once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (for example, postage and packing). As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.

We comply fully with our obligations under “The Consumer Protection (Distance Selling) Regulations 2000″ which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

We can always be contacted at: Topic Records Mail Order, 
7 Fernie Court, Station Road, UPPINGHAM, Rutland, LE15 9TX,
 UK



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